Hey guys and gals,
So I learned the extremely hard and difficult way that running a full feature large film is much different than a 15 minute educational short. I was enjoying a film last night (beautiful image good sound) no issues, but being new to this I didn't pay any mind to the take up reel after building false confidence with shorter films. By the end of the film the take up reel was a overlapping twisted sagging balled up mess! I attempted to slowly weave through the birds nest that was my film and manually rewind it back onto the reel, multiple times the film curled up so bad it took a long time to uncurl, the end result my film tore in two places, I found a couple sprockets also torn, and the film looks bent, crumpled, and wrapped along multiple stretches.
First question, what is the proper procedure during projector when the film isn't sitting tightly on the take up reel and starts to overlap oddly and bulk up and fall off?
Second question, anyone state side offer service for an attempted repair of this film? Pretty frustrated by my ignorance at the moment and I hope this film can be saved...
Thanks.