Hi Donnie,
If Internet issue is still there, I can suggest you wich follows , also this can be helpfull for trouble shooting anymore (soft) problems with your computer :
1) Download LINUX operating system (100% FREE and legal !!) , UBUNTU or LUBUNTU, any choice.....
2) Burn it on DVD
3) Set your PC to allow boot on DVD player (PC setup via F2 key.....) : Manage Boot sequence to get DVD first, Usb second, HARDdrive Third.....
4) Start PC with DVD inside DVD player
5) Once PC power up on LINUX environnement, choose "Try Version" (Skip installation)
6) Once environement stabilazed, PC plugged on WEB, launched FIREFOX icon.....
To be note , due to DVD acces , environnement is a bit slower than usual, this is normal.
Of course, in this configuration, it is not possible to save directly anything.
-LINUX environnement don't care if your PC under Windows is Virus infected.
-Anyway, LINUX is "rock stable" and not concerned by almost any Virus
-LINUX is FREE and Technical Support is FREE too and great, available on the Net....
-LINUX environnement looks like APPLE system, (euhhhh..........APPLE looks like LINUX)
Have a great fun, let me know.....
NB: Very Important
In case you want to install a LINUX environnement, you can keep your former WINDOWS (even if this one is faulty...) : This configuration is called "DOUBLE BOOT".
in that case you need space enough on your Hard Drive.
Installation DVD offers all facilities included to make yourself the job.
Once, Double Boot installation is achieved, you can choose Environnement you need at next power up through an incomming Menu....
Phil