Yes Paul I agree, but how many times in the past have I sent things in for repair, and it comes back just the same, I think the 'techs' go through basic running and as long as it's 'Running' they don't pick up on the fault, or the little things you bought the machine for, that makes it special and stand out. I remeber when VHS first came out I had a machine that after it was running a while the sound level would drop, they would not have it, I was younger and hot headed in those day's and nearly came to blows in the shop through pure frustration, why should I work all the hours God sends, to pay for a machine that isn't fit for purpose?. The sales guy was all over me when I was buying, it was a different story when it went wrong, he acted like he had never met me before, and called me Sir, when before it was first names. In the end I got on to the manufacturer they had it in and it was unrepairable I got a new machine, why couldn't the shop had done this instead of 6 months of fob offs.